All Systems Operational
API Operational
90 days ago
99.99 % uptime
Today
Application/dashboard Operational
90 days ago
99.99 % uptime
Today
Analytics collection (ingest) Operational
90 days ago
99.99 % uptime
Today
Marketing website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - We were having issues again despite investing significantly in an upgrade. We've now moved all workloads to a queue system, meaning that data will be put into a backlog & processed as fast as possible in the event of a huge amount of traffic. Outage was not the same as last week and only impacted < 0.01% of traffic. Again, sorry for the incidents here.
Apr 9, 08:00 PDT
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Resolved - This incident has been resolved.
Apr 4, 08:45 PDT
Update - Ingest is back online and the application appears to be stable again. We'll continue monitoring. Please accept our apologies for the problems here. We have prototypes for our new ingest which we will be putting in to place in the coming months to ensure this will never happen again.
Apr 4, 08:30 PDT
Update - We're temporarily taking ingest offline as we rebalance our database. Won't go into technical details here but it should allow faster re-balancing.
Apr 4, 08:26 PDT
Update - We are mostly stable but slow, however, we are seeing some requests drop and are therefore marking all areas as having a partial outage. Our apologies, we are working on restoring stability.
Apr 4, 08:04 PDT
Investigating - We are currently experiencing a slowdown across our application. We are actively investigating but the application will be slow across the board whilst we deal with this influx of reads/writes.
Apr 4, 07:49 PDT
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.